Please see below for the latest updates on how COVID-19 is impacting our operations.
Our sales team is available via email Monday through Friday from 9-5pm EST, and we’re committed to helping you in any way that we can. Due to the current situation, new orders may take longer to get to you. It might be a few weeks, but it could be longer as we all navigate the changing landscape. Thank you for your support and trust in us.
In addition to keeping in close with our production and warehouse partners, we are monitoring CDC guidelines and recommendations, updates provided by WHO, and updates and requirements from local authorities. We will be keeping this page updated with any new updates to our operations, and we do anticipate that there may need to be changes in coming days and weeks.
Last updated: March 31st, 2020.
Our NYC Showroom will be closed until further notice. The Rebecca Atwood Designs team is practicing social distancing and committed to being as proactive as we can to limit the spread of this current global pandemic.
Currently, we are working to continue fulfilling swatch orders, though our turnaround times may be slower than usual.
In order to practice social distancing and do our part to limit the spread of the virus, we are working from home. Because we appreciate how important swatches are to your planning process, our swatch fulfillment has moved to a team member's home as well so that your requests can be fulfilled. We plan to continue this way as long as we are safely able.
If your swatch request is time-sensitive, please reach out to email@example.com, and we’ll do our best to accommodate.
In Stock Orders
As of now, our warehouse is open and we are able to fulfill new orders. We continue to ship orders of in-stock items as long as we are safely able to do so. There may be an added delay to fulfillment, so your patience and understanding is greatly appreciated.
Digital Fabric Orders
As of now, our printers are open and we are able to produce and fulfill new orders. We continue to operate as long as we are safely able to do so. There may be an added delay to fulfillment, so your patience and understanding is greatly appreciated.
Our digital wallpaper printers have paused production for now. We will begin production and fulfillment of new orders as soon as we are safely able to do so. Your patience and understanding is greatly appreciated.