Please see below for the latest updates on how COVID-19 is impacting our operations.

Our sales team is available via Monday through Friday from 9-5pm EST, and we’re committed to helping you in any way that we can. Feel free to email or give us a call at 718 369 0016. 

We are able to produce and ship the majority of new orders with little to no delays! Should you want to delay shipping your order for any reason we can warehouse it until you are ready. 

The safety of our production partners and community is our first priority. In addition to keeping in close with our production and warehouse partners, we are monitoring CDC guidelines and recommendations, updates provided by WHO, and updates and requirements from local authorities. We will be keeping this page updated with any new updates to our operations.

Last updated: July 1st, 2020.

 

Showroom Hours

Our NYC Showroom will be closed until after Labor Day. Our sales team is available Monday through Friday from 9-5pm EST. Feel free to email, give us a call at 718-369-0016, or text 833-602-8367.

 

Swatches

We are able to fulfill most swatch orders. We aim to ship all swatch orders quickly, usually within 2 business days of purchase. Expedited shipping is also available.

Because we appreciate how important swatches are to your planning process, our swatch fulfillment has moved to a team member's home as well so that your requests can be fulfilled. 

If your swatch request is time-sensitive, please reach out to sales@rebeccaatwood.com and we’ll do our best to accommodate.

 

In Stock Orders

Our warehouse is open and we are able to fulfill new orders. We continue to ship orders of in-stock items as long as we are safely able to do so. There may be a slight added delay to fulfillment, so your patience and understanding is greatly appreciated.

 

Wallpaper Orders

Our printers are open and we are able to produce and fulfill new orders. Our standard lead time for wallpaper is 4-6 weeks, but the current anticipated production lead time is about 6 weeks. In order to work safely our printers are operating with an extremely limited staff, so for now we are not able to offer precise ship dates. Rush orders can be completed in 10 business days for a $250 rush fee. If your order is time-sensitive, please reach out to sales@rebeccaatwood.com and we will send over a rush quote. 

 

Digital Fabric Orders

Our printers are open and we are able to produce and fulfill new orders. We continue to operate as long as we are safely able to do so.  There may be a slight added delay to fulfillment, so your patience and understanding is greatly appreciated.

Our printers are also currently producing masks to help support their communities and staff. You can find masks made from some of our own patterns here.  

 

Screen Printed Fabric Orders

We have many in-stock screen printed fabrics that are available to ship right away. If a fabric is out of stock, we are happy to produce more for you. Our normal production lead time is 5-8 weeks. Our printers are open and aiming to stick as closely to normal lead times as possible. Please feel free to reach out with any questions regarding stock and availability. 

 

Embroidered Fabric Orders

We have many in-stock embroidered fabrics that are available to ship right away. If a fabric is out of stock, we are happy to produce more for you. Our normal production lead time is 10-14 weeks. As of now, our printers are open and aiming to stick as closely to normal lead times as possible. Please feel free to reach out with any questions regarding stock and availability.