You’ve got questions? We’ve got answers. We’ve seen a pattern... here are the questions we get asked most frequently.
Do you have wallpaper minimums?
We have a 5-yard minimum for our wallpaper and a $75 set up fee for orders under 15 yards which is included in your shipping fee at checkout. Our printers do not print yardage under 5-yards so orders for fewer than 5 yards will be cancelled and refunded.
What is the lead time for your wallpaper?
Our wallpaper is printed to order with a 4-6 week lead time, but we can rush print in as little as 10 business days with a $250 rush fee. All orders are inspected for quality when production is complete and then shipped within 1-2 business days. Expedited shipping is available at checkout for orders under 100 yards.
How do I install wallpaper?
I am ready to order wallpaper. How do I do that?
Thank you so much for your interest in our wallpaper! You can order our wallpaper through our website. Just input the yardage you need and add it to your cart.
How much wallpaper should I order?
We recommend hiring a wallpaper installer—they are the best person to advise you on how much wallpaper you need for the space you are wallpapering. If you have the measurements of the walls, we are happy to help out with an initial estimate, but we strongly recommend confirming with your installer before ordering. There is a $75 set up fee applied at shipping during checkout for orders under 15 yards so please be sure to order enough yardage.
Do you sell by the roll or the yard?
We sell our wallpaper by the yard. Please have your wallpaper installer quote you by the yard. Feel free to have them get in touch with us directly if they have any questions.
Can I order archived (discontinued) wallpaper?
We are able to sell archived wallpaper of our digitally printed patterns/color at a 5-yard minimum, with a $75 set up fee for orders under 30 yards. Please note, we may not have swatches of archived styles available.
We cannot sell archived screen printed wallpaper.
Why is your digitally printed wallpaper lead time 4-6 weeks?
Our paper is produced by a small family owned and operated printer in Connecticut and is printed to order. With digital printing, we are able to translate the painterly feeling of Rebecca's original artwork. We love the quality and care that goes into this product, but we completely understand it might not be the right fit for every budget or every project.
Why does your wallpaper come untrimmed?
Our wallpaper comes untrimmed for a few reasons. This allows installers to have more control when matching seams and provides an allowance when navigating variances in surface the paper is being installed on. It also gives us room to print join markers, helping to show how the pattern should be aligned during installation. Finally, having the extra selvage provides additional protection to our wallpaper during shipment.
Is X” or X” the horizontal or vertical repeat? My installer wants to know.
Our repeats are listed horizontal by vertical. So a 27”x42” repeat is 27” horizontal and 42” vertical. Please refer to our line sheet for repeat matches and be sure to note to your installer if it’s a straight match or a half drop.
Do you print ½ yards?
Our printers do not print ½ yards. Please round up.
Are your wallpapers printed in a continuous piece?
Our printers always aim to print the entirety of orders of 70 yards or fewer in one piece. However, we are not able to guarantee that an order will be printed continuously. In the very rare event that our printers need to split an order, they ensure the second piece is at least 5 yards and include an extra yard or so to offset any loss that may occur because of where the first roll ended. We are unable to accommodate specific cut length requests.
Can your wallpaper be used in a bathroom?
Yes it can! Our wallpapers have been used in bathrooms by several of our clients in the past. We just recommend that it shouldn’t be continually splashed with water (as in don’t wallpaper inside your shower or directly behind a very high traffic sink). If your wallpaper gets dirty you can wipe clean with a soft sponge or cloth with a mild soap and water.
We can do both custom ground colors and pattern colors. Refer to our Custom Order FAQ page for more details.
Can you do commercial quality wallpaper?
We can print on commercial-grade vinyl or a Type II eco-friendly vinyl alternative. Refer to our Custom Order FAQ page for more details.
I have more questions!
Feel free to call us at 718-369-0016 during office hours (9-5pm EST) or email us at email@example.com and we will get back to you as soon as we can.