FAQs for our Sale
Is there a minimum purchase to get the discount?
Our sale starts at a $100 purchase.
I just saw the code in my inbox but it's past the sale - can I still use it?
Unfortunately, once the sale is over it is no longer valid (please don't email us and make us feel guilty!)
I ordered yesterday but today there's a sale. Can I get the discount?
Please note that we have a sale during twice a year during July and November. Add it to your calendar and be sure to check your email during those times. The discount code is only valid during the dates of our sale and cannot be applied retroactively.
I went back to my cart and an item I had in there is now sold out. What can I do?
We're sorry! Our sale is first come, first serve. Items will not be restocked if they are sold out.
Can I return or exchange items I bought during the sale?
All sales are final during our sale if you use a discount code.
Can I combine my trade or newsletter discount with my sale code?
We cannot combine any discounts.
When can I expect my purchase?
We will work very hard to ship your in-stock purchase within one week of the end of the sale. In cases of high volume, your order may ship later.
I'm outside of the continental U.S. Can I purchase?
Yes, you may still purchase with the flat rate shipping amount at checkout. We apologize but cannot supply quoted shipping for international shipments during the sale.
Can I get a CFA?
Sale items are available as-is so a CFA will not be necessary for your order.
Are custom pillows part of the sale?
Custom pillows are sewn to order are not part of the sale, but if you'd like to purchase a custom pillow anyways please email firstname.lastname@example.org.
Is wallpaper part of the sale?
Print to order wallpaper won't be part of the sale this year due to the complicated nature of ordering. A limited stock of wallpaper is a part of the sale. You can shop it here.
I have more questions!
Feel free to call us at 718-369-0016 during office hours (9-5pm EST) or email us at email@example.com and we will get back to you as soon as we can.