FAQs for our Sale
Thank you for shopping our Give Thanks Sale! Items are available while supplies last.
Sales Ends 12/1 at midnight PST
Is there a minimum purchase to get the discount?
Our sale starts at a $100 purchase.
Can you send me an invoice for my order?
Invoice requests and add ons such as rush fees are not available during the sale. In order to receive the discount your order must be placed through our online shop using your discount code. Any sidemarks can go in the ‘Notes’ section in your cart.
I just saw the code in my inbox but it's past the sale - can I still use it?
Unfortunately, once the sale is over it is no longer valid (please don't email us and make us feel guilty!)
I ordered yesterday but today there's a sale. Can I get the discount?
Please note that we have a sale every year during November. Add it to your calendar and be sure to check your email during those times. The discount code is only valid during the dates of our sale and cannot be applied retroactively.
I went back to my cart and an item I had in there is now sold out. What can I do?
We're sorry! Our sale is first come, first serve. Items will not be restocked if they are sold out.
Can I return or exchange items I bought during the sale?
All sales are final during our sale if you use a discount code.
Can I combine my trade or newsletter discount with my sale code?
We cannot combine any discounts.
When can I expect my purchase?
We will work very hard to ship your in-stock purchase within one week of the end of the sale. In cases of high volume, your order may ship later.
I'm outside of the continental U.S. Can I purchase?
Yes, you may still purchase with the flat rate shipping amount at checkout. We apologize but cannot supply quoted shipping for international shipments during the sale.
Can I get a CFA?
Sale items are available as-is so a CFA will not be necessary for your order.
Are MTO pillows part of the sale?
Made to order pillows won't be a part of the sale this year.
I want a pillow cover but need an insert. Can I buy an insert separately?Individual inserts are not available. A quick Google search for what kind of insert you're looking for (for example, down pillow insert, cruelty free down pillow insert, down pillow insert alternative, etc) will provide lots of options. For the best result, size up two inches from your pillow cover size.
Is digital fabric or wallpaper part of the sale?
Yes, print to order wallpaper will be part of the sale this year. Due to the complicated nature of ordering, please be sure to have a quote directly from your installer before making a purchase.
I have more questions!
Feel free to call us at 718-369-0016 during office hours (9-5pm EST) or email us at firstname.lastname@example.org and we will get back to you as soon as we can.